Content designer · UX writer

Intuitive content
for everyone.

2+ years at Back Market writing seller-facing help content, decision-funnel microcopy, and AI-powered support tools. Based in New York.

Sam Wall

Case studies

Voice & tone · Strategy

Rewriting Back Market's careers site

Back Market · 2024

Content ops · 340 articles

Cleaning up the seller support center

Back Market · 2025

UX writing · AI

Other projects

Back Market + UX Content Collective